Your Profile: Bachelor degree in business or science or equivalent Requires a minimum of seven years leadership experience, preferably in a multinational scientific company and at least five years leading in a service related role Process improvement experience with demonstrated results in service improvements Extensive experience of change management and team motivation Strong verbal and written communication skills as well as the ability to present professionally Problem solving, analysis and planning skills Good analytical capability and aptitude for working with numbers (using excel or equivalent software) and strong project management skills Knowledge of contact center operations and experience using Customer Relationship Management (CRM) platforms, Telecoms reporting systems, knowledge of complex business operating systems, e. g. SAP Relationship management; comfortable engaging and interacting with people across organizational levels - frontline to senior management Fluent in English and German

Die Stellenanzeige Manager Customer & Sales Services (m/f) von SIGMA-ALDRICH Chemie GmbH wurde zuletzt aktualisiert am 09.05.2016.

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