Ability to communicate to end-users, ability to explain technology, excellent communication skills, ability to deal with customers at all levels, face-to-face and on the phone Understanding of ITIL methodology Understanding of hardware, software systems, SAP and network technologies Knowledge of current technological trends, data security and disaster recovery systems and procedures Understanding of IT governance and operations, IT controls (privacy, security) Business knowledge - understand the business and business processes Understand the impact of technology on the business processes/results Experience in running Helpdesk/support to end-users, incident management, data center management problem solving, root cause analysis capabilities Be organized and able to prioritize workloads in a fast-paced, high-pressure environment Be fluent in German and English Experience in project management Experience in crisis management Experience/exposure to different markets dynamics/specificities/cultures



Die Stellenanzeige Senior Technician (m/f) IT Operations von Bacardi GmbH wurde zuletzt aktualisiert am 17.03.2016.



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