You have the ability to put the end users' needs in focus. You can easily adopt your communication depending on request and situation. You enjoy cooperation and knowledge sharing with your colleagues. You feel secure in taking decisions and actions, and you have the understanding of when and how to escalate within the support chain. You are familiar with the business process in order to give the user the right support and attention. Good comprehension of client and server technologies, mainly from the Microsoft Windows environment.
Die Stellenanzeige Support Analyst (f/m) within IT Service Desk von IKEA IT Germany GmbH wurde zuletzt aktualisiert am 24.03.2016.