Bachelor / Master degree in service design, business design or comparable field of study Several years (>3 years) experience in user-centered service design, creation of customer journeys, service blueprints, experience flows, as well as definition of touchpoints, and design/interaction guidelines Business knowledge paired with outstanding analytical, conceptual, and design thinking skills. Ability to guide and coach people through the service design process High level of proficiency in prototyping and visualizing ideas/concepts both on paper and digitally (Adobe CS and other current tools) Work experience in a successful service design agency or comparable experience in a UX team of an established industrial company Proven ability to create new service designs based on relevant user insights and to effectively communicate them to stakeholders Work under time constraints on several tasks and projects simultaneously, as well as a marked ability to work in cross-functional teams Well-organized, high level of motivation to develop ideas from paper to reality High level of German and English language proficiency required



Die Stellenanzeige User Experience Service Designer (m/f) von Robert Bosch GmbH wurde zuletzt aktualisiert am 17.03.2016.



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